How We Work

Overhead is going up, the pace of business is speeding up and new challenges keep cropping up. Integrating leadership and talent strategy into your overall business strategy is essential to expanding your responsiveness and keeping your organization ahead of the curve. We have the leadership and organizational expertise to help you honestly assess your current standing and complete the work in the best way possible.

Some of our success stories:

Leadership Strategy

• An executive at a large city hospital was asked to run a monthly session for a senior team with more education and experience. We coached him in facilitation and problem-solving techniques to hold consistent productive discussions with critical departments and support cohesive development across disciplines.

Process Improvement

• A design firm's clients complained about inconsistency in the level of service from the front line staff. We created a new process that centralized calls, decreased call time and improved overall satisfaction survey scores by 19%.

Knowledge Management

• A research team at a biotech company wanted to be able to pool information for regulatory presentations. We helped them construct a series of templates and an electronic library that increased accuracy while reducing preparation time.

Communication Strategy

• The founder of a small business wanted to hear ideas from his employees, but his open door policy hadn't produced results. We designed a team protocol and developed a "Weekly Huddle" that provided him with rich contributions tied to his most important business objectives.

Team Building and Decision Making

• Using DiSC assessment tools, we provided the Senior Director of a financial services team with analysis and advisement for focusing team members on the correct priorities, which strengthened team interaction; this led to performance improvement across the board as well as 95% client retention.

Read more about how we can develop a leadership and talent strategy just for you in Executive Sessions and Professional Development Sessions or consider an engaging experiential speaking engagement to introduce your organization to our concepts.

And give us a call at 415-675-5811 to arrange your initial no-cost assessment to determine which of our services are right for you.

» Find out more about About Us.